Forwarding your desk phone to your cell phone
Posted by Michael Wagner on 01 March 2013 02:32 PM

The I.T. department can configure certain types of desk phones to forward to you cell phone.  This feature is called EC500.  EC500 is more than a simple forward, it will ring both your desk phone and cell phone simultaneously.  If you answer the call with your cell phone, you can then continue the call on your desk phone if, for example, you have just returned to your desk.  One additional feature, is that once EC500 has been configured (whether it is turned on or off), any call from your cell phone to any on-campus phone will show the Caller-ID information of your desk phone.

 

How do I get EC500 setup?


To configure EC500 on your desk phone, you first have to either a 6408D+ or 6424D+ digital phone, or a 9611G VoIP phone.  Once you have a supported phone, I.T. can program the EC500 feature.  I.T. will need the following information to begin:

  • The cell phone number you would like to use
  • An available speed dial button on your phone (to turn EC500 on/off)

Turning EC500 On/Off

EC500 can be turned on or off from either the desk phone or the cell phone.  The desk phone will have a dedicated button used to toggle the EC500 feature on/off.

To turn EC500 on/off from a cell phone simply call one of the following telephone numbers:

  • To turn EC500 on, call (541) 552-8011
  • To turn EC500 off, call (541) 552-8012

When you dial either of these numbers, you will hear a series of beeps.  That indicates that the operation was successful.

How do I tell if EC500 is on?

You can tell if EC500 is turned on by the button on the desk phone.  If your desk phone is a 64xx series digital phone, the EC500 button will have a steady green light.  If you have a 9611G VoIP phone, the EC500 button will have a "check" mark.

 

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