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Knowledgebase : Mac
The REMOTE DESKTOP CONNECTION program in Macintosh OS X offers many advanced features that can enhance your experience with remtoedesktop.sou.edu or virtuallab.sou.edu Available options include: DISPLAY SOUND EXPERIENCE All of these settings are ava...
SOU offers remote access to a full Windows desktop using Microsoft's Remote Desktop Services. This service is available on any device that supports an RDP (Remote Desktop Protocol) client, including Windows, Macintosh, Linux, iOS, and Android. There are...
SOU offers remote access to a full Windows desktop using Microsoft's Remote Desktop Services. This service is available on any device that supports an RDP (Remote Desktop Protocol) client, including Windows, Macintosh, Linux, iOS, and Android. There are...
In the top right corner of your Mac, there is a magnifying glass symbol. Clicking that will launch Spotlight. Start typing "System Preferences" and launch the top result (double-click or hit return/enter). Select the Printers & Scanners preference pan...
STEP 1 Navigate to Applications > Cyberduck . (If you don't have Cyberduck installed in your Mac please contact your computer coordinator). STEP 2 Click "Open Connection" (top left corner), then: * select SFTP (SSH File Transfer Protocol) * ...
If your Mac is slow, is stuck at 50% charge on the battery, won't let you connect to a wireless network, or is generally acting weird, there are some troubleshooting steps you can try to resolve the problems. * PERMISSIONS REPAIR * ZAP THE PRAM/NVRA...
First, clean the mouse and trackball as according to Apple's instructions. http://support.apple.com/kb/ht3226#peripherals Next, take a piece of bright white paper, turn the mouse upside down on it, firmly press down on the ball, and vigorously ru...
IBM Cognos and I*Reports now supports most browsers and operating systems.  The table below provides additional information, including important configuration information for Internet Explorer.  Browser Version  Notes Apple Safari 5.0+ ...
eduroam is a federated network access service developed for research and education institutions around the globe to share internet access. When you travel to a university that is a member of eduroam, you can join the 'eduroam' wi-fi network and enjoy encr...
This article will show you how to connect to your Personal Drive (P:), your department's Shared Drive (S:), or your class's Courses drive (X:) on a SOU-managed Macintosh computer. STEP 1 - CONNECT TO SERVER With Finder selected (you can do this easily ...
This article will walk you through how to connect to our open wireless network, SOU-Wireless, from any Wi-Fi-enabled Apple computer running Mac OS X. To begin, locate the AirPort/Wi-Fi status icon in the top-right corner of your screen. If this icon...
Casper is a system used by the IT department to manage the Macintosh computers on-campus. Casper enables us to make software and printers available to enrolled users and helps us keep a detailed inventory of our Apple devices and software. Apple comput...
Apple recently released Java for Mac OS X Update 9 for Snow Leopard [1] and 2012-004 for Lion [2]. These Java updates do not currently work with Banner. Until Apple issues a update for these patches, we recommend that Mac users encountering this problem u...
OS X MAVERICKS: RESET THE PRINTING SYSTEM If you can't print to your printer and you've tried all other solutions, reset the printing system. This process deletes all printers from your list of printers, deletes information about all completed print jobs...
OS X MAVERICKS: SOLVE PRINTING PROBLEMS Try these suggestions: * If your printer is attached to your Mac, make sure it's firmly connected, plugged into a power source, and turned on. * If you use a printer on the network, make sure your Mac and...
For students and home users, we can recommend three free products for your Mac: Sophos Home Edition [http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx] ClamXav [http://www.clamxav.com/] Adware Medic [http://w...
If you are getting Flashmall Ads popping up on your Mac, you may have installed the "Crossrider" trojan. Take the steps below to disable it. Back up all data before continuing. 1. Triple-click the line below on this page to select it, then copy the te...
SIGNING ONTO SOU-SECURE-1 First, click on the WiFi symbol () in the Menu Bar and select Join Other Network… Type in the Network Name (Case Sensitive) and Select WPA2 Enterprise as the Mode. Then provide your username and password. Then go the the App...