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Knowledgebase : Telephone

 STANDARD FEATURES TRANSFERRING A CALL * To transfer a call to another extension or number. * During the call Press TRNSFR. * Dial the extension where call is to be transferred OR press the pre-programmed button where call is to be transferred. ...
LOGGING IN TO SOU'S VOICEMAIL SYSTEM To check your voicemail from your desk: * Press the VOICEMAIL BUTTON or dial '27000' if you are on campus. * Enter your PIN and press the '#' key To check your voicemail from a different location: * Dial '2...
Southern Oregon University provides and supports several types of phones. These phones come in three different groups: analog phones, digital phones, and Voice-Over IP (data) phones. Each of these groups of phones have different ways of communicating to t...
Below are the directions for making both national and international long distance calls. Making National Long Distance Calls To make a long distance call using your authorization code: * Listen for the dial tone. * Dial 9+1+area code+phone nu...
The 2500 model phone is the standard phone set that will be found on most desks on campus. STANDARD FEATURES * The MUTE Button. Press the MUTE button to turn off the handset microphone. When the button is depressed, the OTHER person on the call cann...
Standard Features TRANSFERRING A CALL * To transfer a call to another extension or number. * During the call press TRNSFR. * Dial the extension where the call is to be transferred OR press the pre-programmed button where the call is to be transf...
THE VOLUME BUTTONS The volume buttons may be used in several ways. These buttons can be used to adjust the RINGER VOLUME when the phone is hung up and idle. Similarly, they can be used when on a call (using either the handset or the speakerphone) to adju...
SCROLLING AND NAVIGATION A navigation icon appears in the phone display to indicate that you can scroll to more options or information. Use the right and left navigation arrows to go to other screens when the paging icon (left- and right-facing arrows) d...
WHAT IS A MEETME CONFERENCE CALL? A MeetMe conference call is a service that allows for people to call into a central telephone number and participate in a multi-caller conference call. Unlike a standard conference call, there is no limit on the number o...
MAKING LONG DISTANCE CALLS Below are the directions for sending on-campus, local, national, and international faxes. Sending on-campus faxes: * Insert the document to be faxed. * Dial the 5-DIGIT EXTENSION (e.g. 2-6900) of the fax you wish to rece...
Logging In To The Online Billing * Open a web browser to the website: https://telecom.ous.edu/billing/ [1] * Click on the LOGIN button. * Ensure the University field is set to SOU. * Enter your USER ID and PASSWORD. * Click on SUBMIT. Viewin...