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Unplanned Network Maintenance in Cascade Complex
Posted by Jesse Martinich on 26 June 2017 09:28 AM
***The new equipment is in place and service has been restored. If you have any issues with network connectivity, please enter a ticket.

Network equipment in Cascade Complex was damaged during the storm yesterday. We are currently working to replace the damaged equipment.

We will update when the maintenance is complete.
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Change in How You Access Banner
Posted by Lisa Denney on 20 December 2016 03:00 PM

All browsers with the exception of Internet Explorer and Safari will no longer support the Java plugin as of March 2017. Banner uses a Java plugin.  If you use anything other than Internet Explorer or Safari to access Banner, you will need to use the "Banner (Browserless)" link to access Banner starting in March. You can find this link in the Online Services box on InsideSOU or under the Start Menu on your windows desktop.

If you get a security warning window "Running this application may be a security risk", check the "I accept the risk and want to run this application" and then click on the Run button.

The "Banner (Browserless)" link requires you to enter your Banner username and password.  The username is usually the same as your network password but if you have been at SOU for a long time, this may not be true.  Your Banner password is not the same as your network password unless you have specifically set them the same.  If you do not remember your Banner password, use the "Manage Your Banner Password" link in the top right corner of InsideSOU to reset your Banner password.

This change only impacts Banner.  Banner Self-Service (aka SISWeb) is not impacted.

If you have any questions or need any assistance, please contact your Computing Coordinator or send an email to

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Need Help Learning InsideSOU?
Posted by David Raco on 08 August 2016 02:14 PM

The Center for Instructional Support has put together three training videos for InsideSOU:

If you are an employee of the university, you can also schedule a training session with your Computing Coordinator.

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Regular Maintenance Schedule
Posted by Lisa Denney on 01 June 2012 04:51 PM
  • Banner:  Every Saturday from 2:30pm-3:30am & the first Saturday of the month from 6:00am-12midmight,
  • Banner Self-Service (SISWeb): Every Saturday from 2:30am-3:30am & the first Saturday of the month from 6:00am-12midnight,   
  • Banner Operational Data Store (ODS): Every Monday from 8:00pm-10:30pm,
  • BOSSCars Parking: Every Saturday from 2:30am-3:30am & the first Saturday of the month from 6:00am-12midnight,
  • Cognos/ODS/EDW/I*Reports: Every Sunday from 5:00am-9:00am, 
  • I*Reports: Every Saturday from 10:00pm-10:30pm,
  • Campus Network-Infrastructure: Second or Third Wednesday of every month from 2:00am-5:00am. Second Sunday of every month from 4:00am-8:00am. Every Sunday from 4:00am-6:00am.

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