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Banner Cloud Migration 5pm 7/27/2018 through 11:30pm 7/29/2018 - News / Banner - SOU IT and Service Center Help Desk

Jul 18 2018

Banner Cloud Migration 5pm 7/27/2018 through 11:30pm 7/29/2018

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SOU is migrating Banner and related systems to the Ellucian Cloud the weekend of 7/27/2018.  The migration will start at 5:00pm on Friday, 7/27/2018 and be completed by 11:30pm Sunday, 7/29/2018.  The following systems will be unavailable during the migration:


  • Banner*
  • Banner Self-Service (SISWeb)*
  • Banner ODS/EDW
  • Banner Workflow
  • Cashnet eMarkets
  • Cashnet ePayment
  • Cognos
  • Degree Works*
  • EMS for classroom scheduling (events will be available)
  • Finance Reports
  • I*Reports
  • Millennium FAST Budget
  • Mobile (SOU2Go)
  • Parchment eTranscripts
  • Perceptive Content (Document Imaging)


*These systems will be kept available for Raider Registration on Friday 7/27/2018 until 6:00pm if needed.


Changes to Expect:


  • Banner and Related Systems
    • Most URL’s are changing.  The links will be updated in InsideSOU but if you have shortcuts or bookmarks, you will need to update them.  Please shut down your computers Friday before leaving and/or reboot your computer Monday morning to get all URL changes.
  • Banner
    • The only browser you can use with Banner in the Cloud is Internet Explorer (IE) or Safari.  No other browsers will work.  Any shortcuts you have to Banner will no longer work and will have to be updated.
    • The star icon  located in the Start menu on your Windows computer or in the Applications folder on your Apple computer will be updated to use IE or Safari and the new URL for Banner.   If you have created a shortcut for this or added to your taskbar, you will need to re-do.
    • You will be disconnected from Banner after 90 minutes of inactivity. Currently in order to get back into Banner after being disconnected, you have to use the star icon or the link in InsideSOU to re-login.
    • Single Sign-on (SSO) to Banner will now be available from InsideSOU if you are using the IE or Safari browser.  Before SSO will work, you will need to set your password using the “Set Your Banner Password” link on the Banner tab in InsideSOU.


Image of Set Your Banner Password


    • To access Banner off-campus, you will have to use the remotedesktop.sou.edu remote server.  If you need instructions for how to access the remotedesktop.sou.edu server, please contact your IT coordinator.
    • The Employee Payroll by FOAP form (FWIFOAN) will be replaced by the Employee Payroll by FOAP report (FWRFOAP).
  • Finance Reports
    • If you are utilizing the report interface (where you have an input screen to make selections), this will continue to work.
    • If you are running custom reports accessing CODW (Chancellor’s Office Data Warehouse), this system will remain hosted at USSE through December.  It will require a special link to access, which will be sent to people who need it.
  • SQL*Plus
    • When logging in to SQL*Plus, make the following changes:
      • Production: Use @prod instead of @souprd.
      • Test:  Use @test instead of @soutst
      • Pre-Prod:  Use @pprd instead of @souupg
  • SQL Developer
    • Change your connections as follows:
      • Production:  Use PROD instead of SOUPRD
      • Test:  Use TEST instead of SOUTST
      • Pre-Prod:  Use PPRD instead of SOUUPG


If you experience any problems after the migration, please contact your IT Coordinator or send an email to banner@support.sou.edu.


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