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Forwarding your telephone - Knowledgebase / Telephone - SOU IT Help Desk

Forwarding your telephone

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Each campus phone is enabled with the capability to forward calls to another extension or telephone number by use of the dial code "*2". 


To forward all incoming calls to another extension or telephone number:

  1. Pick up the handset and dial *2, you will hear a succession of beeps
  2. Dial the extension or telephone number to which you would like to forward your calls.
    • to forward to an on-campus extension simply enter the 5-digit extension (e.g. *2 26900)
    • to forward to an off-campus extension you will need to enter "9" plus the 10-digit telephone number (e.g. *2 95415526900)
  3. To turn off call forwarding dial #22, again you will hear a succession of beeps, then simply hang up.

NOTE:  This feature does not work with long distance telephone numbers