Information Technology @ SOU

For additional information, including support and lab hours, please visit the Information Technology website

News

Nov 18

Banner Favorites in Chrome may not show after update (use Firefox)

After a Banner update (and Chrome update) was applied overnight we discovered that the Favorite links in Banner using the Chrome browser are not showing for some people. They are still showing for others. We are looking into the issue....

Nov 17

IT Training

InsideSOU scheduled maintenance -- Wednesday, December 1st from 6:00 AM to 6:30 AM

InsideSOU will be temporarily unavailable on Wednesday, December 1st between 6:00 AM and 6:30 AM for scheduled maintenance. We apologize for the inconvenience. If you need to log in to SOU services during that time, please use the links in our KB...

Nov 17

General

Account.sou.edu password portal maintenance -- Tuesday, November 30th 6:30 AM - 7:00 AM

We will be taking down our password reset portal at https://account.sou.edu on Tuesday, November 30th from approximately 6:30 AM to 7:00 AM to perform scheduled maintenance. We apologize for any inconvenience that may cause.

Nov 17

General

Support.sou.edu maintenance -- Monday, November 29th 6:00 - 6:30 PM

We will be taking down our support.sou.edu helpdesk website on Monday, November 29th from approximately 6:00 PM to 6:30 PM in order to perform scheduled maintenance.

Nov 16

Banner

New! Banner Self-Service Student Employment Page

The Student Employment link under Banner Self-Service on the InsideSOU homepage for students has been changed to go to the new Banner Self-Service Employee Dashboard. This is where you can find all of your employee information in one location that...

Dec 30

IT Training

Network Maintenance scheduled for Dec. 31st from 6 to 7am...

Information technology will be performing maintenance that will briefly take down the SOU wireless systems on campus Dec. 31st from 6 to 7am. The outage should be 5 minutes or less. Please contact the Help Desk if you have questions or concerns.

Oct 23

General

Regular Maintenance Schedule

Banner: Every Saturday from 2:30pm-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Self-Service : Every Saturday from 2:30am-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Operational Data Store (ODS): Every Monday from 8:00pm-10:30...

See all news

Information Technology @ SOU

News

Banner Favorites in Chrome may not show after update (use Firefox)

InsideSOU scheduled maintenance -- Wednesday, December 1st from 6:00 AM to 6:30 AM

Account.sou.edu password portal maintenance -- Tuesday, November 30th 6:30 AM - 7:00 AM

Support.sou.edu maintenance -- Monday, November 29th 6:00 - 6:30 PM

New! Banner Self-Service Student Employment Page

Network Maintenance scheduled for Dec. 31st from 6 to 7am...

Regular Maintenance Schedule

Knowledgebase

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