Information Technology @ SOU

For additional information, including support and lab hours, please visit the Information Technology website

News

Apr 20

Network Maintenance Sunday, May 2nd 2021, 7:00 AM (1 to 5 hours)

This is a large and critical upgrade that will impact the entire SOU network. This upgrade will cause intermittent outages to network and internet connectivity. We don't expect a long duration of downtime, however, this large upgrade is complex and...

Apr 20

General

Network Upgrade Friday, April 23rd, 2021, 7:00 AM

We will be making a smaller change that is necessary preparation for the upcoming large change. This change should only take 1 - 30 minutes. It should only impact internet-of-things (IoT) types of devices. This would include things like: printers, cameras, laundry...

Mar 25

General

Network Outage Sunday, March 28th, 2021 from 8AM to 11AM...

This Sunday, March 28th, I.T. will be performing a network upgrade. This will cause the network and internet to be unavailable. The work will begin at 8:00 AM, and we hope to be completed by 11:00 AM. Thank you for your...

Dec 30

IT Training

Network Maintenance scheduled for Dec. 31st from 6 to 7am...

Information technology will be performing maintenance that will briefly take down the SOU wireless systems on campus Dec. 31st from 6 to 7am. The outage should be 5 minutes or less. Please contact the Help Desk if you have questions or concerns.

Dec 17

Banner

Cognos (I*Reports, FIS Reports) maintenance 5/17/2021 at 10:00pm

Maintenance will be occurring Monday night (May 17, 2021) starting at 10:00 pm. The maintenance is expected to be about an hour. Access to Cognos, I*Reports and FIS Reports may be unavailable during this time.

Oct 23

General

Regular Maintenance Schedule

Banner: Every Saturday from 2:30pm-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Self-Service : Every Saturday from 2:30am-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Operational Data Store (ODS): Every Monday from 8:00pm-10:30...

See all news

Information Technology @ SOU

News

Network Maintenance Sunday, May 2nd 2021, 7:00 AM (1 to 5 hours)

Network Upgrade Friday, April 23rd, 2021, 7:00 AM

Network Outage Sunday, March 28th, 2021 from 8AM to 11AM...

Network Maintenance scheduled for Dec. 31st from 6 to 7am...

Cognos (I*Reports, FIS Reports) maintenance 5/17/2021 at 10:00pm

Regular Maintenance Schedule

Knowledgebase

Box (2)

Account and Security Help (23)

Application and Online Services Help (73)

Banner (3)

Cable TV (2)

Chromebook (3)

Hardware (2)

Information Technology (1)

Mac (23)

Marketing (4)

Mobile (9)

Moodle (187)

Networking and Wireless (17)

Paper, Printing and Copying (16)

Remote Access (17)

Service Status (1)

Software (8)

Telephone (23)

Web (31)

Windows (16)

Dashboard

Information Technology @ SOU

News

Network Maintenance Sunday, May 2nd 2021, 7:00 AM (1 to 5 hours)

Network Upgrade Friday, April 23rd, 2021, 7:00 AM

Network Outage Sunday, March 28th, 2021 from 8AM to 11AM...

Network Maintenance scheduled for Dec. 31st from 6 to 7am...

Cognos (I*Reports, FIS Reports) maintenance 5/17/2021 at 10:00pm

Regular Maintenance Schedule

Knowledgebase

Box (2)

Account and Security Help (23)

Application and Online Services Help (73)

Banner (3)

Cable TV (2)

Chromebook (3)

Hardware (2)

Information Technology (1)

Mac (23)

Marketing (4)

Mobile (9)

Moodle (187)

Networking and Wireless (17)

Paper, Printing and Copying (16)

Remote Access (17)

Service Status (1)

Software (8)

Telephone (23)

Web (31)

Windows (16)