Information Technology @ SOU
For additional information, including support and lab hours, please visit the Information Technology website
Banner Favorites in Chrome may not show after update (use Firefox)
After a Banner update (and Chrome update) was applied overnight we discovered that the Favorite links in Banner using the Chrome browser are not showing for some people. They are still showing for others. We are looking into the issue....
InsideSOU scheduled maintenance -- Wednesday, December 1st from 6:00 AM to 6:30 AM
InsideSOU will be temporarily unavailable on Wednesday, December 1st between 6:00 AM and 6:30 AM for scheduled maintenance. We apologize for the inconvenience. If you need to log in to SOU services during that time, please use the links in our KB...
Account.sou.edu password portal maintenance -- Tuesday, November 30th 6:30 AM - 7:00 AM
We will be taking down our password reset portal at https://account.sou.edu on Tuesday, November 30th from approximately 6:30 AM to 7:00 AM to perform scheduled maintenance. We apologize for any inconvenience that may cause.
Support.sou.edu maintenance -- Monday, November 29th 6:00 - 6:30 PM
We will be taking down our support.sou.edu helpdesk website on Monday, November 29th from approximately 6:00 PM to 6:30 PM in order to perform scheduled maintenance.
New! Banner Self-Service Student Employment Page
The Student Employment link under Banner Self-Service on the InsideSOU homepage for students has been changed to go to the new Banner Self-Service Employee Dashboard. This is where you can find all of your employee information in one location that...
Network Maintenance scheduled for Dec. 31st from 6 to 7am...
Information technology will be performing maintenance that will briefly take down the SOU wireless systems on campus Dec. 31st from 6 to 7am. The outage should be 5 minutes or less. Please contact the Help Desk if you have questions or concerns.
Regular Maintenance Schedule
Banner: Every Saturday from 2:30pm-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Self-Service : Every Saturday from 2:30am-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Operational Data Store (ODS): Every Monday from 8:00pm-10:30...