Information Technology @ SOU
For additional information, including support and lab hours, please visit the Information Technology website
Network Maintenance Sunday, May 2nd 2021, 7:00 AM (1 to 5 hours)
This is a large and critical upgrade that will impact the entire SOU network. This upgrade will cause intermittent outages to network and internet connectivity. We don't expect a long duration of downtime, however, this large upgrade is complex and...
Network Upgrade Friday, April 23rd, 2021, 7:00 AM
We will be making a smaller change that is necessary preparation for the upcoming large change. This change should only take 1 - 30 minutes. It should only impact internet-of-things (IoT) types of devices. This would include things like: printers, cameras, laundry...
Network Outage Sunday, March 28th, 2021 from 8AM to 11AM...
This Sunday, March 28th, I.T. will be performing a network upgrade. This will cause the network and internet to be unavailable. The work will begin at 8:00 AM, and we hope to be completed by 11:00 AM. Thank you for your...
Network Maintenance scheduled for Dec. 31st from 6 to 7am...
Information technology will be performing maintenance that will briefly take down the SOU wireless systems on campus Dec. 31st from 6 to 7am. The outage should be 5 minutes or less. Please contact the Help Desk if you have questions or concerns.
Cognos (I*Reports, FIS Reports) maintenance 5/17/2021 at 10:00pm
Maintenance will be occurring Monday night (May 17, 2021) starting at 10:00 pm. The maintenance is expected to be about an hour. Access to Cognos, I*Reports and FIS Reports may be unavailable during this time.
Regular Maintenance Schedule
Banner: Every Saturday from 2:30pm-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Self-Service : Every Saturday from 2:30am-3:30am & the first Saturday of the month from 10:00pm-4:00am. Banner Operational Data Store (ODS): Every Monday from 8:00pm-10:30...