SOU IT Help Desk

Information Technology @ SOU

For additional information, including support and lab hours, please visit the Information Technology website

News

Jan 31

General

EMS Maintenance Wednesday, February 1st, 2023 7:30am - Noon

EMS, both web server ems.sou.edu and the EMS Desktop Client, will be offline for maintenance to upgrade the server operating system from 7:30am-Noon, Wednesday, February 1st, 2023. Thank you for your patience during this outage.

Jan 4

Banner

Banner Self-Service 8 for Faculty & Advisors Replaced by Banner Self-Service 9

Banner Self-Service for Faculty & Advisors 8 has been replaced with Banner Self-Service 9. You can still do the same things in the new version but it's more modern and easier to use. Use the new Student Profile page to view student information...

Oct 23

General

Regular Maintenance Schedule

Banner: Daily from 2:00am-4:00am & the first Saturday of the month from 10:00pm-4:00am. Banner Self-Service : Daily from 2:00am-4:00am & the first Saturday of the month from 10:00pm-4:00am. Banner Operational Data Store (ODS): The first Saturday of the month...

See all news

Information Technology @ SOU

News

EMS Maintenance Wednesday, February 1st, 2023 7:30am - Noon

Banner Self-Service 8 for Faculty & Advisors Replaced by Banner Self-Service 9

Regular Maintenance Schedule

Knowledgebase

COVID-19 Information (1)

Box (3)

Account and Security Help (24)

Application and Online Services Help (74)

Banner (3)

Cable TV (2)

Chromebook (3)

Hardware (2)

Information Technology (1)

Mac (24)

Marketing (4)

Mobile (10)

Moodle (214)

Networking and Wireless (15)

Paper, Printing and Copying (16)

Remote Access (15)

Security (3)

Service Status (1)

Software (7)

Telephone (23)

Web (31)

Windows (17)

Dashboard

Information Technology @ SOU

News

EMS Maintenance Wednesday, February 1st, 2023 7:30am - Noon

Banner Self-Service 8 for Faculty & Advisors Replaced by Banner Self-Service 9

Regular Maintenance Schedule

Knowledgebase

COVID-19 Information (1)

Box (3)

Account and Security Help (24)

Application and Online Services Help (74)

Banner (3)

Cable TV (2)

Chromebook (3)

Hardware (2)

Information Technology (1)

Mac (24)

Marketing (4)

Mobile (10)

Moodle (214)

Networking and Wireless (15)

Paper, Printing and Copying (16)

Remote Access (15)

Security (3)

Service Status (1)

Software (7)

Telephone (23)

Web (31)

Windows (17)