SOU offers remote access to several Microsoft Windows desktop environments using Microsoft's Remote Desktop Services. These remote desktop environments are available on any device that supports an RDP (Remote Desktop Protocol) client, including Windows, Macintosh, Linux, iOS, and Android, and they can be accessed from anywhere in the world over the Internet.
If you access our remote desktop environments from off-campus, please be prepared for some noticeable network delay (i.e. latency) while you interact with Windows and applications in the remote environment.
For example, you may need to wait a second or two after clicking on something for the screen to react. This is an unfortunate and unavoidable consequence of the fact that the signals have to travel back and forth over the Internet, which introduces significant delay.
Our remote desktop connections are shared with all people that are accessing it.
Please help everyone and LOG OUT OF YOUR SESSION when you are finished.
Closing the remote desktop connection program does not log you out of your session.
You must remember to log out of the remote Windows environment in order to truly close your session.
Installing Windows App.
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You shall need to install an App from the Google Play Store. We recommend the Windows App client.
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After starting the Windows App, you should see the a page asking what you want to do with the Windows App. Select the PC Connection button.
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An Add PC menu shall appear. Enter the computer name of the remote server you intend to connect to. You can enter the name of any of our remote environments.
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Click on the newly created connection to the server to connect.
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You should be prompted to enter your SOU credentials next. You need to enter your SOU email address as your username. Alternatively, you can use your SOU username with a SOU\ preceding it.
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Your screen should switch to your Remote Desktop server and present a user acceptance policy agreement. While in the Windows environment, you can use the controls at the top of the screen to zoom in/out and access your keyboard while in the remote environment.
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You should now be connected to the remote Windows environment. If you encounter a connection error, email helpdesk@sou.edu with a screenshot of the error you received.
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