To request a print / Copy refund, you must use our print accounting system. This includes any copies made in the library.
If you are a graduating student, use this link to request a refund of your unused print credits.
To get started, click the Printing Portal link on InsideSOU or by following this link: https://printing.sou.edu/
After successfully logging in, you should presented with a summary screen for your account. This screen will show your recent printing activity and the environmental impact of your printing.
Next, click Recent Print Jobs.
To request a refund, find the print job and click Request Refund.
We only issue refunds for printer or computer malfunction, not because of unwanted copies, formatting issues, or other non-technical reasons. So, please check your work carefully and use Print Preview before pressing the Print button. If you are a graduating student then use this link for your refund.
To check for credits from refunds or balance history, click Transaction History.