Each Telephone is equipped with a message waiting indicator to let the user know when they have a voicemail message. 

Every once in a while, message waiting indicator becomes out of sync with the voicemail server and needs to be manually reset.

To see if a telephone has a message

1. Enter the command "status station" followed by the 5-digit extension
2. Look for the "Message Waiting" field.
   • It the field is blank, there is no message
   • If the field says "VM Server" there is a message

To clear the message waiting indicator from a telephone:

1. Enter the command "clear amw all" followed by the 5-digit extension.
   • e.g. "clear amw all 26900"

To verify that the message waiting indicator has been cleared:

1. Enter the command "status station" followed by the extension
2. Ensure that the "Message Waiting" field is blank.