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Personal Webpages ( Forbidden Access Errors - Knowledgebase / Web - SOU IT and Service Center Help Desk

Personal Webpages ( Forbidden Access Errors

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If you get the following message:


You don't have permission to access /~username/ on this server.

 Please follow these troubleshooting steps to determine the cause of the issue:

  • An index.html page is not required under the public_html/ folder.  In this case, you could create a page (i.e. my_first_page.html, but you would have to access it directly i.e. "".
  • If you don't have an "index.html" file in "public_html" the following root page will generate the "Forbidden" message.
  • If you get the "Forbidden" message  when accessing please ssh to and navigate to the public_html. folder (cd public_html/).  Verify that you have an index.html by listing the contents of the directory (Linux command: ls).  If you don't have an index.html then please browse to the direct location of the file as mentioned in the first bullet.  If you get a 404 Not Found then please check the direct link and make sure it is correct.
  • If the above fails, please contact the helpdesk at or call 541-552-6900 from 8am-5pm M-F as this could be a permissions issue and/or assistance with further troubleshooting. 

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