Transferring a call from a single-line digital telephone

Transferring a call from a single-line digital telephone


Digital telephones require at least 2 incoming lines to perform call transfers.  These two lines do not have to have the same extension.

Here are the directions to transfer a call from a digital telephone has only one incoming line for a specific extension.  For example, your phone may have 3 incoming lines for the main/departmental number, but only a single line for a personal extension.
  1. During the call Press the TRNSFR button
  2. Select another, available [incoming] line
    • For example (main line)
  3. Dial the extension where call is to be transferred OR press the pre-programmed button where call is to be transferred.
    • You may privately talk to the person to whom the call is to be transferred.
  4. Press TRNSFR to complete the transfer.
  5. Hang up