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InsideSOU Replaces MySOU on June 30! - News / General - SOU IT and Service Center Help Desk

May 25 2016

InsideSOU Replaces MySOU on June 30!

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We are excited to introduce the upcoming replacement for mysou, inside.sou.edu!  The site is designed to work with mobile devices and features news, social media, events, and streamlined access to online services.

MySOU will be retired on June 30.

Some frequently asked questions follow:
 
Q. Why is my.sou being replaced? 
 
A. My.sou is built on technology that is nearly 10 years old and does not properly support mobile devices among a number of other deficiencies.
 
Q. When will my.sou go away?
 
A. The product behind my.sou, Luminis 4, will no longer be supported by the vendor after June 30, 2016.  Our intention is to retire my.sou.edu by that date.
 
Q. Why the name, inside.sou.edu?
 
A. The principal audience of my.sou and now, inside.sou.edu, is current students, faculty, and staff.  We want to provide a site for internal communication and improve access to online services.  The front page of inside.sou.edu is accessible to everyone and does not require authentication.  After you login to inside.sou.edu, you'll notice that your view slightly changes based on whether you are a student, faculty, or staff.
 
Q. What's being added with inside.sou.edu?
 
A. Aside from the obvious different look and feel, we've built a framework that is oriented around tasks and services.  This, for instance, has allowed to create a place for linking internal Google Sites for important committees like the University Planning Board.  Our hope is that this will improve the visibility of the many services we offer as well as improve internal communication.
 
The links from sou.edu/anywhere are also moving to inside.sou.edu.  The anywhere page will begin redirecting immediately.
 
Q. Why do I sometimes need to login twice? 
 
A. Some systems, like Cognos or the Print and Copy Portal, do not currently support any form of single sign on, so they will always require you to enter your username and password.  In other cases, like SISWeb, the issue is temporary and will be solved later this summer after MySOU is retired.  MySOU is currently holding us back from making other updates that will fix the problem.

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