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How to Access a Delegated Email Account - Knowledgebase / Application and Online Services Help / Google Apps - SOU IT Help Desk

How to Access a Delegated Email Account

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This article is about delegated email account and their access. If you do not see the account you have been delegated then either log out and log back in or contact your Computing Coordinator.

 

 

Accessing a Delegated Email Account

  • You can access a delegated email account at any time from within your own email account by clicking on your profile button in the top-right corner of the email window
  • Then clicking on the delegated email account from the dropdown list.
  • That will prompt the other email account to load in a new window or tab within your web browser.
  • You can continue to work in your own email account at the same time.

Picture of the gmail account dropdown window. The account button is located at the top right of the picture with a profile picture and the text/logo of Southern Oregon University. The second thing highlighted within the picture is the delegated email which is located above the Add another account button and below the manage your google account button.

 

To help you combat phishing, here is a screenshot of what the email to accept delegation looks like. Note that it comes from delegation-noreply@google.com, and the subject should be has granted you access to their Southern Oregon University account -- accept or deny? The email will contain links to accept or deny the request. The links should be to https://mail-settings.google.com.

Picture of what an accept delegation email looks like. It is a gmail email that has an automated Hi and then the receiver's name. It refers to the delegated account that was shared and then the options to accept or reject the request by clicking on different links both that start with the url  delegation-noreply@google.com

 

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