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How to Authenticate for Adobe Apps with Named User Licenses - Knowledgebase / Application and Online Services Help / Adobe - SOU IT Help Desk

How to Authenticate for Adobe Apps with Named User Licenses

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Warning

You must secure a named user license through the Information Technology department before you can use Adobe's Creative Cloud apps on your own computer. Licenses are limited and are reserved for faculty and staff use. Contact the IT Helpdesk at 541-552-6900 if you are a student in need of access to Adobe Creative Cloud. We will help you locate a computer lab where we have Adobe Creative Cloud installed.

 

Named user licenses entitle you to use all of Adobe's Creative Cloud apps, including Adobe Acrobat Pro DC for PDFs, using your SOU email address and password. If you think you need a named user license but you don't yet have one, contact your Computing Coordinator.

Note

When using Adobe's apps on a computer with a Shared Device license, such as a shared student workstation or a lab computer, you will be prompted to authenticate when first launching the apps.

You can sign in using your SOU credentials, after installing an app by following the below instructions.

 

Step 1 - Sign in with your SOU email address

 

You should be presented with Adobe's login screen. Use your full SOU email address.

Picture of the adobe sign in page with the email address field highlighted and the continue button indicated as the second thing to click.

Note

If you are given the choice between using your Personal Account or your Company or School Account in this step, choose the Company or School Account option. You will only see both options if you have previously created a personal Adobe account using your SOU email address.

Picture of the different account types that Adobe asks for which you are signing into and the company and school account is highlighted in this list

Step 3 - Authenticate with your SOU credentials

 

The link in the previous step will redirect you to a new sign-in page where you should enter your SOU email address (e.g. racod@sou.edu). As soon as you try to enter your password, the app will redirect you to our familiar SOU login services page where you should enter your credentials.

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