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How to Set or Change Your Personal Information Including Address, Phone Number, Preferred First Name, Gender ID, and Pronouns - Knowledgebase / Account Help - SOU IT Help Desk

How to Set or Change Your Personal Information Including Address, Phone Number, Preferred First Name, Gender ID, and Pronouns

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How to Set or Change Your Personal Information Including Address, Phone Number, Preferred First Name, Gender ID, and Pronouns:

  • To start you will want to login to your SOU OKTA.
    https://okta.sou.edu/
    From here you will want to find the Student Profile App.

    • Picture of the student profile option found in OKTA

  • After clicking on that you shall see a dark rectangle appear. On the last section of that rectangle you will want to select Personal Information.

    • Picture of the personal information button found in student profile

  • After you do that it should send you to a new page where you can see your account details that we have on file. Towards the top of the page there should be a section that is labeled as Personal Details, which contain names, pronouns, gender ID, etc. On the top right there should be an Edit button.

    • Picture of personal information page with the section to see or potentially change your pronouns, gender identification, and/or your preferred name

  • A popup shall appear and you will be able to edit some of the fields. You may now update your profile to more accurately represent yourself.

  • To update your address, phone number, emergency contact, and other personal information, you have two options
    • Add new information by clicking the  Picture of the Add New button for adding a new field for the selected box
    • To edit an existing field please click on the Picture of the edit icon which appears like a pencil with a circle around it
    • A picture of the update options as they appear in Banner

If you have trouble setting your preferred first name, gender identification, or pronouns, or you notice that your new preferred first name does not appear everywhere you expect it to after 24 hours, then please call our IT Helpdesk at 541-552-6900 or email us at helpdesk@sou.edu.

 

 

 

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