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I see a trial prompt when I sign in to Acrobat DC on my computer - Knowledgebase / Remote Access - SOU IT and Service Center Help Desk

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I see a trial prompt when I sign in to Acrobat DC on my computer

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  • Last updated: Apr 8, 2020 by Jesse Martinich

When you install and launch Acrobat DC on a Windows computer and sign in, if you see a Try or Buy prompt, do the following:

  1. Exit Acrobat DC, if it is running. 
  2. Download the AcrobatStudentAccess.zip file and extract it on your computer. 
  3. Right-click the included EXE file and choose Run as Administrator. (Click yes or enter your computer password, if prompted) 
  4. Start Acrobat DC. It should now launch without asking you to sign in.

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This Article Category Knowledgebase
Author
Jesse Martinich
Creation date
Apr 8, 2020
Last update
Sep 7, 2023
Publish date
Apr 8, 2020